![]() Able to stand and work in one location for up to four hours at a time.Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. ![]() Accept and process checked baggage weighing up to 100 lbs.Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures.Must be able to announce both incoming and outbound flights.Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.A professional and positive image must be consistently displayed by the employee. This position requires working in a fast-paced environment with time constraints to meet published departure goals. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Opportunities for advancement into leadership and many other positionsĪs a customer service agent, you are the first impression of a passenger's airport experience.The position requires no prior experience and offers: GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at the Eugene Regional Airport.
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